Frequently Asked Questions
Everything you need to know for your best night's sleep.
What materials are used in your bedding collections?
We prioritize ultimate comfort by using premium materials including 100% long-staple Egyptian cotton, sustainable bamboo viscose, and hypoallergenic microfiber to ensure a cloud-like feel.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping within the continental US generally takes 3-5 business days, depending on your location.
What is your return policy?
We offer a 30-night sleep trial. If you are not completely satisfied with your purchase, you can return it within 30 days for a full refund, no questions asked.
How should I care for my Cloud Bedding products?
To maintain quality, we recommend machine washing in cold water on a gentle cycle with mild detergent. Tumble dry on low heat and remove promptly to avoid excessive wrinkling.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our logistics to offer worldwide shipping in the near future.
Are your products hypoallergenic?
Yes, many of our collections, specifically our bamboo and microfiber lines, are designed to be naturally hypoallergenic and resistant to common allergens like dust mites.